Frequently Asked Questions

Where are we located?

9707 Saint Thomas Drive
Pasco, WA 99301

What are the office hours?

Unmanned Site, remotely managed facility.

What are the access hours?

Access your unit at any time, 24/7.

How do I rent a unit?

Renting a unit is easy! Online, or you can call us directly at (360) 486-4740 or visit our location to check availability and complete the rental process.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.